Letting the machine convert it for you
When a card machine or cash machine abroad offers to charge you in pounds instead of the local currency, that is dynamic currency conversion, and it is the most expensive button on the screen. Accepting it hands the exchange rate to the shop or the ATM operator rather than to Visa or Mastercard, and they set it in their favour.
The Norwegian Consumer Council measured markups averaging 7.6 per cent and reaching 12.4 per cent above the official card rate, and concluded that customers came off worse in 99.7 per cent of cases. Between half and six in ten travellers accept it anyway, partly because the pounds option is often the bigger, greener, more reassuring button. Retailers typically take a cut of around 1 per cent of the transaction, which is precisely why you get asked.
Buying currency at the airport
Airport bureaux and airport cash machines are the most expensive place in the country to get foreign money, because they are selling convenience to people who have run out of alternatives.
A case published by Which? in July 2026 makes the scale of it concrete. A traveller withdrew €300 at Gatwick and was charged £338.94, an effective rate of about £1.13 per euro. Over the previous five years the pound had never been weaker than roughly £0.90 to the euro. He had glanced at a displayed rate of £0.8851 and assumed it was normal, when in fact the rate was quoted the other way round.
Travelling with a card that charges you to exist abroad
Most ordinary UK debit and credit cards add a foreign transaction fee of roughly 3 per cent to everything you spend overseas, then a separate cash withdrawal fee on top when you use an ATM. On a two-week holiday that is a meaningful sum for no benefit whatsoever, because cards without those charges exist and cost nothing to hold.
There is a second trap specific to credit cards. Withdrawing cash on a credit card usually starts accruing interest from the day of the withdrawal, with no interest-free period, even if you clear the balance in full at the end of the month. A card can be excellent for spending abroad and still be a poor way to get cash out.
Not knowing which cash machine you are standing at
Not all ATMs are run by banks. Independent operators, the ones you meet most often being Euronet, Travelex, Cardpoint, Cashzone and YourCash, run a large share of the machines in airports, stations, resorts and old-town tourist streets. They charge their own withdrawal fee on top of whatever your bank charges, and they push currency conversion harder than anyone.
They are frequently sited right beside a bank's own machine, and some carry signs promising free withdrawals that refer only to the operator waiving one specific charge. A machine bolted to the wall of an actual bank branch, with that bank's name on it, is almost always the cheaper option.
Having no backup when a card is lost or blocked
Fraud systems block cards for looking unusual, which is exactly what your spending does on holiday. Add a lost wallet, a machine that swallows a card, or a hotel that will not release a deposit, and a single card becomes a single point of failure a long way from home.
The version of this that really strands people is subtler: the card is blocked, unblocking it requires a security code by text, and the phone cannot receive texts on that network. Now you cannot pay and cannot fix it.
Assuming your destination works the way home does
The card-versus-cash question no longer has one answer and the mistake now runs in both directions. Turn up in much of Central Asia, the Balkans, rural Greece or large parts of Southeast Asia with only a card and you will struggle for taxis, markets and small guesthouses. Turn up in parts of Scandinavia with a pocket of cash and you will find businesses that simply will not take it.
American Express acceptance is patchier than Visa or Mastercard almost everywhere, which matters if it is your only fee-free card.
Sources
- Dynamic currency conversion markups and take-up: Gerritsen, Lancee and Rigtering, Journal of Public Policy & Marketing (2023), citing Forbrukerrådet, the Norwegian Consumer Council (2017)
- Airport withdrawal case study: Which?, 27 July 2026
- Section 75 credit card protection: Financial Conduct Authority